The Top 5 VoIP Phone Systems for Small Business Owners

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Hello and welcome, small business owners! If you’re looking for a reliable, affordable way to keep your communication lines open with customers and employees alike, then you’ve come to the right place.

In this age of digital technology, Voice over Internet Protocol (VoIP) phone systems offer an innovative approach that can help streamline communication while keeping costs down. With both VoIP solutions and phone systems for small businesses becoming increasingly popular as more companies shift towards remote work and need flexible communication solutions, there’s never been a better time to explore the possibilities of this technology.

But where do you start? Which VOIP system is the best fit for your business? And how much will it all cost?

Don’t worry – we’ve got you covered. In this article, we’ll dive into everything you need to know about choosing the right VOIP phone systems for small business – from comparing features and pricing models to outlining key benefits to make sure that no matter which one you choose it’s perfect for your unique needs.

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Table of Contents

1. MagicJack VOIP Phone Adapter

Are you tired of paying sky-high monthly bills for your small business phone system? Look no further than the magicJack 2023 VOIP Phone Adapter, the perfect solution for unlimited local and long-distance calling to the US, Canada, Puerto Rico, and the Virgin Islands – all with no monthly bill!

With a 1-year warranty and free magicJack to magicJack calling worldwide, this portable home and on-the-go digital service are perfect for any small business. Plus, its low international outbound rates make it a go-to choice for businesses that frequently communicate with overseas clients.

You’ll receive caller ID, voicemail services, call waiting capabilities, call forwarding options along with conference calling features included in your first year’s purchase. And there are absolutely NO hidden fees involved!

The free companion app makes it easy to connect from your smartphone without worrying about additional charges or fees. All you need is an existing high-speed internet connection and any cordless or landline house phone or computer.

And let’s not forget about the savings! Switching to magicJack’s affordable plan over time can save you hundreds of dollars compared to other traditional phone carriers.

While customer service responses may lack quickness at times and there are no names shown on caller ID or network robocall protection features available, the improved voice quality under congested network conditions more than makes up for it. However, It is important to note that this device may not work well if your internet connection isn’t strong enough.

Overall, if you’re looking for an affordable VoIP phone system for your small business that offers great features like unlimited calls within North America paired with incredible savings over time- Magic Jack might just be what you’ve been looking for!


• Unlimited local & long distance calling to the US, Canada, Puerto Rico, and the Virgin Islands

• 1-year warranty

• Free magicJack to magicJack calling worldwide

• Low international outbound rates

• Caller ID, Voicemail, Call Waiting, Call Forwarding, 411, and Conference Calling included for a year with no hidden fees

• Free companion app for unlimited local & long distance calls to the US and Canada from a smartphone


• Easy setup instructions provided

• No monthly bills after the initial purchase

• Improved voice quality under congested network conditions

• Portable home and on-the-go digital service

• Can be connected to existing high-speed internet and any cordless or landline house phone or computer

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-Saves hundreds of dollars over time


-Customer service is lacking in responsiveness

-No names on caller ID or network robocall protection

-May not work well with a poor internet connection

2. Ring-u Hello Hub Small Business Phone System – Ring-u Service Required.

The ring-u Hello Hub is a game-changer for small businesses in need of a phone system. With VOIP service, up to 30 lines, and 75 extensions, it’s an all-in-one solution that won’t break the bank.

The best part about this product is its easy setup process. It’s as simple as setting up a wireless router – something that even the most technologically challenged business owner can handle. And if you do happen to run into any issues, their customer service team is top-notch and quick to resolve any issues.

What I love about this system is how feature-packed it is. You’ll find everything you’d expect from larger, more expensive systems but at a fraction of the cost. The virtual receptionist and customizable options are particularly impressive: without needing an IT professional!

Another fantastic feature is the ability to use softphone apps on your mobile device as an office extension – talk about convenience! Ring-u Hello Hub also allows keeping existing phone numbers which saves time and money.

Now let’s get real here: there might be a learning curve if one has never used a VOIP system before… But don’t let that discourage you because once you’ve got it set up correctly; it’ll turn out to be incredibly intuitive.

Overall, I highly recommend the Ring-u Hello Hub for anyone in need of voip phone systems for small businesses who wish to keep things simple yet robust. An excellent product with unbeatable value for money!


• PBX phone system for small businesses

• VOIP service

• Up to 30 lines and 75 extensions

• Allows keeping an existing phone number


• Easy setup (comparable to setting up a wireless router)

• Excellent customer service with prompt issue resolution

• Packed with features that are typically found in higher-priced systems

• Customizable virtual receptionist and options without the need for an IT professional

• Works with softphone apps, allowing users to use their cellphone as an office extension

• Great price structure compared to other similar systems


• There is a learning curve if one has never used a VOIP system before.

3. Ooma Telo VoIP Free Internet Home Phone Service with 3 HD3 Handsets

Are you searching for a reliable and affordable VoIP phone system for your small business? Look no further than the Ooma Telo with 3 HD3 handsets.

With crystal-clear nationwide calling and low international rates, this system delivers superior voice quality thanks to its PureVoice HD technology. You can rest assured that your calls will always be clear and uninterrupted, providing you with a consistently great calling experience.

But it’s not just about the sound quality – these three Ooma HD3 handsets come equipped with color screens and picture caller-ID. It’s like having a mini-computer in your hands! You also get unlimited nationwide calling, voicemail, caller-ID, call-waiting, and even 911 calling with text alerts. All of these features make communication easier whether you’re at home or at work.

One standout feature is the option to block robocalls which makes life so much easier when trying to avoid annoying telemarketing calls while you’re busy working on more important things!

Overall satisfaction has made Ooma Telo VoIP Free Internet Home Phone Service #1 rated by leading consumer research publications – it’s not hard to see why! It boasts easy-to-use tech features like accessing voicemail and shared phone directories too!

However, there are some cons to keep in mind before purchasing. The call quality may falter if the unit isn’t close enough to the handsets. And although the speakerphone built into handsets is subpar but that’s okay because this phone is really meant for individual use rather than conference calls or other large meetups. Plus 911 service may not be as reliable or accurate as traditional landlines.

All in all though, if you’re looking for an affordable yet reliable VoIP phone system that packs a heavy punch then look no further than the Ooma Telo!


• Crystal-clear nationwide calling

• Low international rates

• Includes three Ooma HD3 Handsets with color screen and picture caller-ID

• Unlimited nationwide calling voicemail caller-ID call-waiting and 911 calling with text alerts


• #1 rated home phone service for overall satisfaction and value by a leading consumer research publication

• PureVoice HD delivers superior voice quality for a consistently great calling experience

• Option to block robocalls

• Easy-to-use tech features, such as accessing voicemail and shared phone directories


• Call quality may be affected if the unit is not close enough to the handsets

• Speakerphone built into handsets is subpar

• 911 service may not be reliable or accurate on the VoIP system

4. Ooma VoIP 2 Linx Cloud Business Phone System

If you’re a small business owner looking for a reliable and feature-packed business VoIP phone system, the Ooma VoIP 2 Linx Cloud Business Phone System is definitely worth checking out. With its virtual receptionist, music-on-hold, conference bridges, and virtual numbers, this system has everything your business needs to communicate effectively with your clients.

One of the best things about this system is how easy it is to set up. You can keep your existing phone number or select a new one at no charge – which saves time and money in the long run. It’s also expandable, meaning that it can grow with your business. The ability to host up to five business phone numbers with extensions and 15 virtual extensions means that you’ll be able to accommodate more employees as your team grows.

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The two Ooma Linx wireless remote phone jacks included in this package make installation fast and straightforward – allowing up to three phone extensions in remote locations wirelessly from the base station. Plus, its online management interface is simple enough for anybody to use without any prior tech experience!

One of my favorite features of the Ooma VoIP 2 Linx Cloud Business Phone System is how well it works with old equipment! So even if you have older phones that still work great but need an upgrade due to analog lines being phased out across North America end-to-end Internet Protocol (IP) systems are now widely used instead.

However, some users have reported issues such as poor customer service experiences or dropped calls – so these things should be taken into consideration when purchasing this product.

Overall though, I think that anyone who’s looking for a reliable VoIP business phone services system packed with features for their small business would do well considering the Ooma cloud-based Business Phone Service!


• Virtual receptionist

• Fast and easy setup

• Ability to keep existing phone number or select a new one at no charge

• Expandable, can host up to five phone extensions and 15 virtual extensions

• Loaded with business necessities such as music-on-hold, conference bridges, and virtual numbers


• Provides powerful features for small businesses

• Comes with two Ooma Linx wireless remote phone jacks for fast and easy installation of up to three phone extensions

• On-line management interface is simple to use and intuitive

• Works with regular phones allowing old equipment to stay put


• Poor customer service reported by some customers

• Quality issues such as dropped calls have been reported by some users

• Issues with porting numbers from other providers have been reported by some customers

5. Xblue QB System Bundle with 4 IP9g IP Phones Including Auto Attendant

The Xblue QB System Bundle with 4 IP9g IP Phones is an all-inclusive package that meets the communication needs of small businesses. With its advanced features and seamless integration, it’s become a go-to for those who demand reliability and efficiency in their VoIP business phone systems too.

This phone system bundle boasts the capacity to connect up to four standard analog phone lines and/or ten VoIP lines. Additionally, it supports up to twenty individual phone system extensions – perfect for growing teams or remote workers. The included IP9g color display phones boast Wi-Fi and Bluetooth capability, making them as flexible as they are advanced.

The feature package included with this bundle has no add-on fees for additional features like voicemail to email delivery of messages, call recording, etc. And as if that wasn’t enough, cell phone system extensions allow any cell phone to be a fully independent XBLUE Cloud phone system extension or use as a mirrored extension.

One of the standout perks of this bundle is its home office/remote worker capabilities – something many companies have found invaluable during these changing times. But what really sets this product apart from competitors is its US-based technical support team available for setup needs. They were more than happy to assist me in getting things rolling with my new setup!

While there may be a bit of a learning curve when trying to program specific needs (requiring basic IT knowledge), once you’ve got things going – it’s smooth sailing ahead! Some users have noted that it’s more complicated than previous models they may replace but overall still manageable.

Another plus? You can even answer calls from Bose Frames glasses! How cool is that?!

Overall, I highly recommend giving this bundle serious consideration if you’re looking for high-quality VoIP phone systems for small business needs with all the bells and whistles one could imagine at an unbeatable price point!


• Option to connect up to 4 standard analog phone lines and/or 10 VoIP lines

• Supports up to four mobile devices and 20 individual phone system extensions

• Includes IP9g Color Display IP Telephones with Wi-Fi and Bluetooth capability

• All-inclusive feature package with unlimited calling and no add-on fees for additional features like voicemail to email delivery of messages, call recording, etc.

• Cell phone system extensions allow any cell phone to be a fully independent XBLUE Cloud phone system extension or use as a mirrored extension


• Fully loaded with all the bells and whistles one could imagine

• Home office/remote worker capabilities

• US-based technical support is available for setup needs

• Able to answer calls from Bose Frames glasses

• Helpful customer service


• Requires basic IT knowledge for programming-specific needs

• More complicated than previous X50 model it may replace

• Administrator guide not structured well according to one user’s experience

Buying Guide: VoIP Phone Systems For Small Business

When selecting a VoIP phone system for your small business, there are a few things to consider. Here are some of the key factors to keep in mind when choosing the right and best business VoIP phone system:


The cost of a VoIP phone system for small businesses can vary greatly. While some providers offer free plans, others charge per user or a flat rate per month.

It’s important to consider your budget and the features you need when choosing a provider. Remember that lower costs don’t always mean better value, so be sure to compare packages and read customer reviews before making a decision.

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Small businesses often grow quickly, so it’s important to choose a full VoIP phone service or system that is scalable. This means that the service can easily accommodate additional users and features as your business expands.

When selecting a provider, look for options like flexible pricing plans, quick setup times for new users, and easy scalability without significant downtime or extra fees.


Reliability is key when it comes to any phone service. Look for providers with high uptime rates (99% or higher) and backup plans in case of an outage or emergency situation.

Consider reading customer reviews to gain insight into how reliable each provider is under real-world conditions. Providers who have been established in the industry for several years are also more likely to have proven themselves reliable over time.


VoIP business phone systems transmit sensitive information over the internet and may be vulnerable to hacking attempts. Protecting your business’s confidential data should be paramount when choosing a VoIP phone system.

Look for providers who use encryption protocols such as Secure Real-Time Transport Protocol (SRTP) or Transport Layer Security (TLS). Additionally, check if they offer firewalls or other security features designed specifically for voice communications networks.

Ease of Use

A VoIP phone system should be simple enough even for non-technical employees to use with minimal training required. Consider the user experience from both the administrator’s perspective as well as end-users viewpoint.

Simple administration should include quick provisioning of phones/users/extensions via a web-based interface coupled with a good technical support team in case things go wrong. End-user usability should include simple call handling such as transferring calls, setting up conference calls, and retrieving voice or video messages quickly and easily.


VoIP systems offer a wide range of features, from standard functions like caller ID to more advanced options like voicemail transcription and virtual assistants. Consider the features that are necessary for your business’s communication needs.

The most popular VoIP phone system features among small businesses are automated attendants (IVRs), hold music, business hour settings, local area number porting as well as integrations with CRM systems.


Finally, choosing a provider with reliable customer support is essential. Look for providers that offer 24/7 support through multiple channels including email, chat, and phone.

Check online reviews or ask other small businesses about their experiences working with each provider’s support team. Some providers also offer free training programs to ensure you get the most out of your new service.

Frequently Asked Questions (FAQs)

VoIP phone systems offer many benefits for small businesses. To help you make the best decision, here are some frequently asked questions about VoIP phone systems for small businesses:

What is VoIP and why is it useful?

VoIP, or Voice over Internet Protocol, is a technology that lets you make phone calls using the Internet instead of traditional telephone lines. It’s useful because it can save you money on long-distance and international calls, offer better call quality, and additional features like video conferencing, call routing, voicemail transcription, and more. VoIP also allows for remote work by enabling employees to communicate with each other in real time from anywhere in the world at a lower cost.

How do I choose the best VoIP phone system for my business?

Choosing the best VoIP phone system for your business can be challenging, but there are some important factors to consider. Start by identifying your business needs and budget, then research available options that align with those criteria. Look for a system with reliable call quality, scalable features, and 24/7 customer support. You may also want to consider compatibility with other tools like CRM software or video conferencing platforms. Lastly, read reviews from other businesses to get an idea of the user experience and satisfaction level before making a final decision.

What are the costs associated with a VoIP phone system?

The costs associated with a VoIP phone system vary depending on the provider, package, and features you choose. Generally, you can expect to pay for equipment (phones), setup costs, monthly subscription fees, and any add-on features you select. However, because VoIP operates over the Internet instead of traditional phone lines, long-distance calling is often included in most plans at no additional cost. Contact your preferred, VoIP services provider for detailed pricing information tailored to your specific needs.

Do all of my phones need to be connected in order to use a VoIP phone system?

No, not all of your phones need to be physically connected in order to use a VoIP phone system. As long as they are compatible with the system and have an internet connection, you can make and receive calls from desk phones from anywhere.

Is there any difference between home and business VoIP systems?

Yes, there is a difference between home and small business VoIP call systems. While both use the same underlying technology, business VoIP systems tend to be more robust and offer additional features such as call routing, auto-attendant, voicemail transcription, and more. Business VoIP also generally offers better reliability and uptime to support the demands of a professional work environment.

What type of technical support can I expect from a provider’s experience in servicing small businesses?

Providers who have experience in servicing small businesses should offer technical support that is tailored to the unique needs and challenges of small businesses. This may include timely response times, knowledgeable staff, and a variety of support options such as phone or email support. Additionally, providers may offer proactive monitoring and maintenance services to prevent issues before they occur. Overall, the level of technical support you can expect will depend on the specific provider and their offerings, but it should be designed to help your small business run smoothly and efficiently.

Are long-distance calls included when using an internet-based VoIP Phone System as opposed to traditional landlines or mobile plans?

Yes, long-distance calls are often included when using an internet-based VoIP phone system. This is because VoIP systems use the internet to make calls rather than traditional landlines or mobile networks, which incur additional charges for long-distance calls. With a VoIP system, you can make and receive unlimited long-distance calls without any extra costs.


We hope this article has provided some useful insights and recommendations for small business owners in need of a reliable VoIP phone system.

Remember, when choosing a phone system consider your budget, features needed, customer support options, and ease of use. All the systems we have recommended here are top-notch with great user ratings.

Ultimately, finding the right business VoIP service or phone system for your small business will help improve communication efficiency while reducing costs. So go ahead and choose one that best suits your needs today!